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THV is the result of several home improvement companies, many of them second generation family businesses, who joined together to form America's Home Improvement Company. They shared a common thread. Each offered superior remodeling at fair prices and were considered the best in their part of the country. Their following of loyal customers was proof positive.
These "founders" saw a changing industry trend. In order to continue to offer the same personal, quality service that had made them so successful, they had to adapt or risk being swallowed up by large chains who would not treat their customers with the same care and respect as they had. This is the birth of THV.
Today THV is ranked as one of the top 3 home improvement companies in the United States, operating in 14 states. We're setting new standards for quality and innovation in home improvements that add value and comfort to homes like yours.
Our first goal is to be ranked #1 in customer satisfaction. We are working to achieve this on many levels by:
1. Operating effeciently to keep prices competitive.
2. Offering products (many exclusives) that delliver higher energy savings, enhance the comfort and enjoyment of your home and improve the value of your home.
3. Maintaining crews of seasoned craftsmen to assure your satisfaction with our work.
4. Guaranteeing the highest ethical standards--your best interest is always ours too.
I look forward to welcoming you to our list of satisfied customers, or as one of the thousands who have come back as a repeat customer. In all respects, we want to earn your business.
Sincerely,
Charles L. Smith
President & CEO |